Managing User Accounts
Creating User Accounts
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Click Security from the primary navigation menu.
By default, the Users page opens, listing the existing user accounts. -
Click Create user from the Users page to create a new user account.
The Create user page opens. -
Enter the requested information noting that:
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The username is mandatory, unique, and cannot be changed afterward. If there is a mistake in the username, an administrator must delete the user account and create a new one.
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The password is set temporarily and members are prompted to change it the first time they log in. When an administrator sets a password, there are only two restrictions: the password cannot contain the username and must contain at least 10 characters.
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Click Create user to confirm the creation.
A message appears saying that your user account has been created.
The newly created member appears in the list. You will need to add it to a group to grant it access rights.
Deleting a User Account
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Click Delete at the end of the corresponding account row.
A confirmation message appears. -
Click Delete again to confirm the deletion.
A progress bar appears. Wait for the end of the operation to validate the deletion.You can also click Cancel the deletion to cancel the deletion of the account.
Granting Access Rights to Members
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Click Security from the primary navigation menu.
By default, the Users page opens, listing the existing user accounts. -
Click Groups from the secondary navigation menu to open the platform’s group library.
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Click the group to which you want to add the newly created member. Or you can also add them to a new group.
The group settings page opens. By default, it opens on the Members tab. -
Click Add a member to add your newly created member to the group.
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Select the member from the list or enter the first letters of their username in the search bar to find them more quickly, then select them.
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Click Add to group to add them to the group.
The member appears in the list.If you clicked wrong, you can remove a member from the list by clicking the minus sign at the end of the row. -
Click Save group to confirm your changes.
You can repeat steps 3 to 7 as many times as required.
The group(s) to which this new member belongs appear in their information view.
Viewing User Account Information
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Click Security from the primary navigation menu.
By default, the Users page opens, listing the existing user accounts. -
From the list, click a user account to open it and access its details.
A page opens with the member’s info and groups they belong to.Although you cannot change group membership from this page, you can access a group directly from the user’s profile by clicking it from the Groups tab. Members can only be added to or removed from groups from the Groups page.